Welcome to the Shipping FAQ page for SeenuGets! We’ve provided answers to common questions regarding the shipping and delivery of both digital and physical products. For further assistance, feel free to reach out to us!
1. How are digital products delivered?
Upon purchase confirmation, digital products are delivered instantly via a secure download link. You can access your purchased files anytime from your account dashboard.
2. How are physical books shipped?
Physical books are shipped via our trusted delivery partners. After placing your order, you’ll receive an email confirmation along with tracking information so you can monitor your shipment’s progress.
3. What are the shipping costs and delivery times for physical books?
Shipping costs and delivery times vary based on your location and the shipping option chosen at checkout. Estimated delivery times will be displayed before you complete your purchase.
4. Can I track my physical book shipment?
Yes, once your order is shipped, we’ll send you a tracking number via email. You can use this number to check your order status on the carrier’s website.
5. What if my physical book doesn’t arrive on time?
If your order doesn’t arrive by the estimated delivery date, please reach out to our support team at support@seenugets.in. We’ll assist in tracking your shipment and resolving any delays.
6. What should I do if I haven’t received my download link for a digital product?
If you don’t receive your download link, first check your spam or promotions folder. Still no luck? Contact us, and we’ll promptly provide access to your files.
7. Are there additional fees for shipping physical books?
Shipping fees are calculated at checkout based on your location and preferred shipping option. There are no additional fees for digital product downloads.
8. Can I re-download my purchased digital files?
Yes, once purchased, you can re-download digital products anytime by logging into your SeenuGets account and navigating to the “My Purchases” section.
9. What if there is an issue with my downloaded or physical product?
If you encounter any issues with a digital download or receive a damaged physical item, please contact our support team. We’re here to ensure that your products meet your expectations.
